Effective July 13, 2026
Terms of Service
The rules for using Fixstaq websites, applications, accounts, quotes, managed services, referrals, payments, and support.
This version is published by Fixstaq Corp. Save or print this page for your records.
Agreement and eligibility
These Terms form an agreement between you and Fixstaq Corp. when you access the service, create an account, submit a request, accept a quote or work order, or otherwise indicate acceptance. You must be legally able to contract and authorized to act for any organization or property you represent.
Organization administrators control invitations and role assignments. You are responsible for protecting credentials, using accurate information, and promptly reporting suspected unauthorized access.
Service model
Fixstaq coordinates managed property services and may also introduce customers to licensed or specialized providers through a separately disclosed referral flow. The applicable quote, work order, agreement, or referral disclosure identifies scope, exclusions, price, timing, fulfillment model, and responsible parties.
Providers are independent businesses unless a written agreement expressly states otherwise. Fixstaq may verify credentials and monitor performance but does not guarantee uninterrupted availability in every market.
Requests, quotes, changes, and completion
Submitting a request does not authorize work or payment. Work begins only after required scope, price, schedule, terms, and payment controls are accepted. Additional or changed work requires an approved change order unless immediate action is reasonably necessary to address a documented safety emergency.
Completion may be supported by checklists, timestamps, photographs, messages, or other evidence. Report material concerns promptly during the period stated in the applicable service terms so Fixstaq can review the record and coordinate an appropriate response.
Fees and financial authorization
You authorize only the amounts and payment timing shown in the applicable quote, change order, invoice, or recurring agreement. Taxes, cancellation fees, deposits, holds, refunds, and provider payouts are governed by the applicable transaction record and policies. Processor terms may also apply.
Chargebacks, payment disputes, or payout claims must be raised in good faith and do not waive obligations for properly authorized and completed work.
Acceptable use
You may not misuse accounts or invitations; access another tenant’s data; submit false, unlawful, harmful, or infringing content; bypass security or payment controls; scrape or disrupt the service; upload malware; misrepresent property authority; or use the platform to evade agreed fees or safety requirements.
Fixstaq may suspend or limit access to protect users, providers, property, funds, evidence, or systems, investigate misuse, comply with law, or enforce these Terms.
Disclaimers and responsibility
Except for express commitments in an applicable written agreement, the service is provided on an “as available” basis to the extent permitted by law. Fixstaq does not disclaim obligations that cannot legally be excluded.
To the extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, or consequential damages. Any additional allocation of risk, warranty, indemnity, insurance, liability cap, governing law, venue, or dispute process will be stated in the applicable customer, provider, referral, or commercial agreement.
Changes, termination, and contact
We may update these Terms prospectively. Material changes will be identified by a new effective date and communicated when appropriate. Terms accepted for an existing quote or agreement remain part of that transaction unless the parties agree otherwise.
Questions or legal notices may be sent to support@fixstaq.com. Fixstaq Corp. may provide additional notice instructions in an applicable signed agreement.